It's all about shipping. Trash the idea early on and ship it. Interesting idea by Seth Godin.
http://the99percent.com/videos/5822/seth-godin-quieting-the-lizard-brain
I would like to share ideas on business development, entrepreneurship and self development here.
It's all about shipping. Trash the idea early on and ship it. Interesting idea by Seth Godin.
http://the99percent.com/videos/5822/seth-godin-quieting-the-lizard-brain
I find this video very relevant to our modern working culture. This is an interview with Jason Fried, co-founder of 37signals, one of my favourite dotcom company.
I can't seem to embed it here, but you can find the video at this link: -
http://bigthink.com/ideas/18522
Below is the transcript of the video:-
Question: What is your take on the typical workplace?
Jason Fried: Yeah, my feeling is that the modern workplace is structured completely wrong. It’s really optimized for interruptions. And interruptions are the enemy of work. They are the enemy of productivity, they are the enemy of creativity, they are the enemy of everything. But that’s what the modern workplace is all about, it’s interruptions. Everyone’s calling meetings all the time, everyone’s screaming people’s names across the thing, there’s phones ringing all the time. People are walking around. It’s all about interruptions. And people go to work today, and then they end up doing most of their real work after work, or on the weekends. So, people are working longer hours, people are tired – I’m working 50-60 hours this week. It’s not that there’s 50 or 60 hours worth of work to do, it’s because you don’t work at work anymore. You go to work to get interrupted.
What happens is, is that you show up at work and you sit down and you don’t just immediately begin working, like you have to roll into work. You have to sort of get into a zone, just like you don’t just go to sleep, like you lay down and you go to sleep. You go to work too. But then you know, 45 minutes in, there’s a meeting. And so, now you don’t have a work day anymore, you have like this work moment that was only 45 minutes. And it’s not really 45 minutes, it’s more like 20 minutes, because it takes some time to get into it and then you’ve got to get out of it and you’ve got to go to a meeting.
Then when the meeting’s over, you’re probably pissed off anyway because it was a waste of time and then the meeting’s over and you don’t just go right back to work again, you got to kind of slowly get back into work. And then there’s a conference call, and then someone calls your name, “Hey, come a check this out. Come over here.” And like before you know it, it’s 4:00 and you’ve got nothing done today. And this is what’s happening all over corporate America right now. Everybody I know, I don’t care what business they’re in. Like when I talk to them about this, it’s like “Yeah, that’s my life.” Like, that is my life, and it’s wrong.
And so I think that has to change. If people want to get things done, they’ve got to get rid of interruptions. And so I think that’s something we’re focused on, is trying to remove every possible interruption from people’s day. So they have longer and longer periods of uninterrupted time to actually get work done. And so, our whole workplace, whatever the word you want to use, the office, workplace, although we’re kind of virtual anyways; it’s structured around removing interruptions. And one of the best ways you can do this is to shift your collaboration between people to more passive things. Using our products or someone else’s products. Things that you can put aside when I’m busy. So, if I’m busy, I don’t have to look at Base Camp, I don’t have to check email, I don’t have to check IM. I can put those things aside and do my work. And then when I’m done with my work and I need a break, I can go check these things out.
But if someone’s calling my name, or tapping on my shoulder, or knocking on my door, I can’t ignore those things. I can quit a program, but I can’t quit someone knocking on my door. I can’t quit someone calling my name, or someone ringing me on the phone. So, we try and, even though we might be sitting right across from each other, we don’t talk to each other, hardly at all during the day. Even though we’re right there, we’ll use instant messaging, or email, and if someone doesn’t respond, it means they’re busy. And they probably put that window away. Instead of calling, “Hey Jason, Jason, Jason” until they respond, that’s interrupting somebody; that doesn’t work and that’s how most workplaces are.
And managers are the biggest problem because their whole world is built around interruption. That’s what they do. Management means interrupting. Hey, what’s going on? How’s this going? Let me call a meeting because that’s what I do all day, I call meetings. And so, managers are the real problems here and that’s got to change too. So, as managers of our company, we don’t really manage people, but we prefer people to be managers of one. Let them just figure things out on their own, and if they need our help, they can ask us for it instead of us always constantly asking them if they need help and getting in their way. So, we’re all about getting rid of interruptions. And I think that if companies were more focused on getting rid of interruptions, they would get a whole lot more work done.
Question: How does your company avoid these distractions?
Jason Fried: So, this isn’t really a plug, but we use our product called Campfire, which is a real time chat tool. That is our office. Campfire is our office, and that’s a web based chat tool where there’s a persistent chat room open all the time. Anyone who has a question for anyone else in the company posts it there and in real time, everyone else can see it if they’re looking at it. But if they’re busy, they just don’t pay attention. And then if non one responds, then that means someone is busy. Not like, I’m going to keep calling their name until they turn around. That’s what it’s like in most offices. Or you ring someone and they’re not there and so you call their name, and they’re not there, so you go to their office and you bang on their door. If someone doesn’t respond in Campfire, it means they’re busy. And unless it’s a true emergency, where you really need an answer right now, then you just let them be and they’ll get back to you in three hours. And the truth of the matter is, there are almost no true emergencies in business. Everything can wait a few hours. Everything can wait a day. It’s not a big deal if you get back to me later in the day for me to know right now.
And the other thing about interruptions and calling people’s names, and ringing them on the phone and stuff, it’s actually really an arrogant sort of move because you’re saying that whatever I have to ask you is more important than what you’re doing. Because I’m going to stop you from doing what you are doing for me to ask you this questions that probably doesn’t matter anyway. So, we’re very cognizant of this, and we make sure that we only ping people, that’s what we call it, digitally and in ways that will not really get in their way if they’re really busy.
And that’s not always the case, but that’s really what we try to do. And use Campfire and use Base Camp and use High Rise and all our products. Other people’s products this well as well, but we just use our own because we built them for ourselves and we use them and they’re free for us.
Question: Does your office have a hierarchy?
Jason Fried: Yeah. So, we don’t really have hierarchy, technically. I mean, ultimately the buck stops with me, but like it doesn’t get to that. We really let people make their own decisions and we give them feedback on those decisions and help them learn and make better decisions. And we have some small teams. People work in teams of three, but there are really no true leader in those teams necessarily. It’s like, the leader is the product. Like the product is what leads you. It’s got to be good. Quality is the leader and everyone has to understand that that’s what this is all about. We’re making good products here. We’re not making your idea, or my idea, we’re making a product that useful for our customers. So, that’s kind of what guides everything. And it’s surprisingly works pretty well.
We have like, big visions for things, and we all share common points of view on like what’s important, but ultimately it’s quality, it’s the product, it’s usefulness, it’s clarity. Those are the things that lead us on the right direction.
I am running a poll here on World Cup, appreciate if you can vote and spread the news or RT. I need more feedback for my research. Thank you very much.
Link to poll as below:-
Post by on MARCH 2, 2010 of quicksprout
Running a small business isn’t easy! It’s hard to keep up with general administration tasks, stay on top of your finances, and even measure your marketing efforts. And lets face it, that’s just starching the surface… there’s a lot more that you have to do every day.
Luckily enough there are some useful web applications that not only will make your life easier, but they will also help you grow your business.
From checking your email to dealing with employees, there are some things that you just have to do everyday. But by using applications such as Liquid Planner you’ll be able to do these things in less time so that you can focus on growing your company.
Google Calendar – keeping track of your daily meetings doesn’t have to be hard. Not only can you track your daily meetings, but you can share and collaborate your calendar with other co-workers.
Gmail – emails can pile up quickly, but with Gmail you can set filters so you don’t have to read useless emails. You can automatically filter messages that aren’t too important so that they won’t clog up your inbox.
Campfire – communication is an important factor to your company’s success. Through campfire you can communicate with everyone in one place and more importantly keep track of the conversation.
Liquid Planner – I can’t stress how important it is to get projects done on time. Liquid Planner will not only help you monitor your projects, but it will calculate the probability of you completing them on time.
Wufoo – whether it is registration forms or contact requests, Wufoo lets you create and manage forms with ease. The best part about Wufoo is that you don’t have to be technical to use it.
You’re in business to make money, right? Well if you can’t stay on top of your finances you’ll soon realize that it is much easier to spend money than it is to make it. With the following applications not only will you be able to better manage your money, but you will also be able to save money without changing your spending habits.
Proposable – sending out proposals to potential clients is a pain. With Proposable you can create them with little to no effort and see if they are being read through their analytics features.
Freshbooks – once you have a customer you want to make sure that they actually paying. Managing a few clients is easy, but once you have a handful it gets to be a pain. With Freshbooks you can easily send out invoices.
Mint – not only is it important to track your business expenses, but it’s also important for you to track your personal finances. As an entrepreneur there may be times when you’ll have to go without a paycheck.
BillShrink – saving money doesn’t have to be hard. With BillShrink you can save money on gas, company cell phone plans, and even reduce credit card bills.
Recurly – not only is it hard to setup reoccurring billing, but it’s expensive. With Recurly, you can now charge your customers and manage a subscription based business with little effort.
Whether you love it or hate it, you have no choice but to embrace it. Everyone is leveraging the social web… just look at Facebook, it is now the second most popular website on the web. Here are some social applications that you should be using.
LinkedIn – networking is a key part in running a successful business. Even if you don’t have much time, through LinkedIn you can network over the web.
Twitter – reputation is everything. When you are small you have to please every one of your customers… even if they are wrong. Through Twitter you can see and respond to what people are saying about your company and your competition.
Hootsuite – managing all of your social profiles can be difficult, but through Hootsuite it’s easy. Hootsuite allows you to do things like schedule tweets on Twitter, track social statistics and even manage your brand.
WordPress – blogging is a great way to acquire new customers. By using WordPress you can blog to help new customers find out more about your industry, and the solution your product provides.
There isn’t enough time in the day to get everything done. Although you can’t change that, you can try to be more efficient so you can get to the things that will help grow your business.
Ta-da list – if you don’t keep track of all the things you need to do, you’ll forgot to do them. Ta-da list is a free application that helps you keep track of your tasks as well as the high priority of each of them.
RescueTime – you can’t add more hours to the day, but you can get better at making the most out of each day. Through RescueTime you can monitor how you spend your time and optimize it to improve your efficiency.
43 things – you’ll get so wrapped up with running your business that you’ll forget about your long-term goals. It’s good to have them and with 43things you can record them so you won’t forget what’s important.
The best way to track your growth is to monitor key metrics for your business. Through the following applications, not only will you be able to do that, but you will also be able to optimize your site to increase your growth rate.
Google Website Optimizer – spending money on marketing is great, but why not get the most out of your current visitors? Through Google Website Optimizer you can optimize your design to convert visitors into customers.
Google Analytics – keeping track of your website metrics doesn’t have to be expensive. Google Analytics is a free analytical solution that will track your website visitors and tell you if your getting a ROI.
Crazy Egg – numbers are great, but sometimes seeing is believing. Through Crazy Egg you can visually see where people click on your website.
Survey.io – if you really want to understand what your users are thinking of your company, you have to survey them. Through survey.io you can survey your customers in real time to get accurate feedback.
You don’t need to hire employees to get things done. Outsourcing is a great solution to get tasks done quickly and at an affordable price.
oDesk – hiring employees is one way to get tasks done, but in the early days of your business, a more affordable way is through oDesk. You can get almost any job done on oDesk at a fraction of the cost.
Mechanical Turk – if you have tedious tasks that need to be done on a budget and quick, Mechanical Turk is the place for you. Unlike other crowd sourcing sites, you can get the job done for pennies on the dollar.
From sharing funny files with co-works or having fun, there are cool little applications that can make your day brighter.
Dropbox – setting up an internal network to share files with your employees is a cool idea, but it is expensive. Through Dropbox you can do the same thing without breaking the bank.
Pandora – all work and no play can make a miserable day. It’s always a good idea to have some music playing in the background. The cool part about Pandora is that you can create a music channel just for your personal taste.
After my out lash in this post - http://ganee.posterous.com/is-it-worth-it-time-to-call-it-quits, I have decided to close my biz and get back to working for someone else.
I have landed myself in a big corporate company which for years I have tried to avoid. I hate working for large MNC. Too many bureaucracy. Why did I do this then?
Latest Breaking news! Here’s the latest update on PayPal Supporting Malaysian Ringgit (MYR), now, the final piece of the puzzle is finally completed. You can officially link up your PayPal Account (Start selling online now) to a Malaysia Banks (or Overseas banks operating in Malaysia, basically via the MEPS network).

Step 1 – Login to your PayPal Account, Go to Profile > Add / Edit Bank Account

Step 2 – Fill in the account details. If you are not sure about the Bank Name and the MEPS bank routing code (aka SWIFT code, a special code required when you do Telegraphic Transfer), just click on the details link. Seems like there are 21 banks on the list. (Including Bank of America !? never know BOA have a Malaysia branch)

Step 3 – Confirm the details and you are done!

Step 4 – You will receive an email notification on PayPal too upon successful update.

Malaysia Bank Routing Code (also known as SWIFT Code)
==========================================
Here are the bank numbers for some of the major banks in Malaysia.
Bank Name – MEPS Bank Routing Code
AFFIN BANK BERHAD – PHBMMYKL
ALLIANCE BANK MALAYSIA BERHAD – MFBBMYKL
AMBANK BERHAD - ARBKMYKL
BANK ISLAM MALAYSIA BERHAD - BIMBMYKL
BANK KERJASAMA RAKYAT BERHAD - BKRMMYK1
BANK MUAMALAT BERHAD - BMMBMYKL
BANK OF AMERICA - BOFAMY2X
BANK SIMPANAN NASIONAL - BSNAMYK1
CIMB BANK BERHAD - BSNAMYK1
CITIBANK BERHAD - CITIMYKL
DEUSTCHE BANK - DEUTMYKL
EON BANK BERHAD - EOBBMYKL
HONG LEONG BANK BERHAD - HLBBMYKL
HSBC BANK MALAYSIA BERHAD - HBMBMYKL
MALAYAN BANKING BERHAD - MBBEMYKL
OCBC BANK (M) BERHAD - OCBCMYKL
PUBLIC BANK BERHAD - PBBEMYKL
RHB BANK BERHAD - RHBBMYKL
STANDARD CHARTERED BANK MSIA BHD - SCBLMYKX
THE ROYAL BANK OF SCOTLAND BERHAD (RBS) - ABNAMYKL
UNITED OVERSEAS BANK - UOVBMYKL
This post is taken from - http://www.webshaper.com.my/blog/index.php/how-to-link-paypal-to-malaysia-ban...
Below is a video interview taken by Sahamedia.com. I am not a successful entrepreneur YET, so this are my personal thought after running the biz about 1 year and half.
There is a full write up about this video and it's content at this link.
The accepted mythology of entrepreneurship goes something like this: An average guy or gal has a flash of inspiration, funds a startup with credit cards, and eventually achieves runaway financial success. Sound familiar?
We're not going to deny the importance of the "Eureka!" moment. But it's not the only—or even the most successful—way to start a new business. According to Paul Reynolds, a visiting professor at George Mason University, about one-third of entrepreneurs have the desire to strike out on their own before they have a particular business in mind. Reynolds comes to that estimate from his experience as one of the principal investigators of the Panel Study of Entrepreneurial Dynamics, which has observed about 1,700 entrepreneurs over the past decade.
The process of coming up with a great idea for a new business need not be shrouded in mystery. Serial entrepreneurs, in particular, tend to follow a well-thought-out, disciplined process. "You increase your chances of success when you use a well-defined methodology rather than pulling an idea out of the air and running with it," says Danny Warshay, a Brown University adjunct professor and managing director at Providence-based DEW Ventures, a firm that invests in and coaches startups. A 2008 paper by James Fiet, a professor of entrepreneurship at the University of Louisville, found that training MBA students to use a systematic approach dramatically improved the wealth-creating potential of the business ideas they generated.
On the pages that follow, we outline the methodology followed by successful entrepreneurs to find, vet, and develop their ideas. We'll show you how to outline your goals for the business, brainstorm possible concepts, screen opportunities, and test your ideas' viability. Sure, you could wait for a bolt from the blue—but isn't it better to create your own?
Step 1: Set The Stage
THEORY: Your first task is to set some parameters for the new business. "You have to be clear about what sandbox you are playing in," says Brown University's Warshay. That means you need to know who will be on your team, what your goals are, and how much money you'll have to reach them.
Start by asking yourself—and your business partner, if you have one—a series of questions. First, will this be a lifestyle business? Or do you want to create a fast-growing enterprise that could eventually go public? Next, if someone on the team has particular skills you want to exploit—maybe you've got a design guru or a tech whiz—you'll want to make sure any business capitalizes on those talents. Then crunch the numbers: How much money can you spend developing the idea, and how long can you go before the business starts to generate income?
PRACTICE: In July of 2008, Joanna Robinson was working as a fundraising consultant in Washington when she decided to start her own business. "I loved the idea of building something from scratch," the 29-year-old Robinson says. "But I didn't have a widget or some product I wanted to produce."
So she got a notebook and started laying the groundwork. First, she wanted to start a business that made use of her marketing expertise and her in-depth knowledge of the young-urban-professional crowd. She also wanted to improve on an existing product rather than attempt to break fresh ground. "It's too hard to create a completely new space in the consumer's mind," Robinson says. She couldn't spend more than $15,000 to get the business launched or go more than a year without income.
After rejecting ideas for a yoga studio (too many of them in the area) and a gym (too capital-intensive), Robinson settled on Lunar Massage. Lunar offers quick massages—as short as 20 minutes, for $26—to clients who remain fully clothed. Robinson is the sole employee, and four massage therapists work for her as contractors.
Robinson likes this approach because it requires just 600 square feet, compared to at least twice that for a spa with changing booths and private rooms. And she's targeting consumers she understands. "I know this culture of twentysomethings who come to D.C. after college," Robinson says. "They work hard and don't make much money. But they often come from money, so they've been exposed [to massage services] before." Six months after opening, Robinson can see that she's made some smart choices: She says she has a lot of repeat customers, and Lunar broke even in its first month.
Step 2: Let the Ideas Fly
THEORY: Some call it idea generation, others brainstorming, still others ideation. Regardless of the name, it's the long-term process of coming up with lots of ideas—one of which will eventually become your business.
First, figure out where you have real knowledge and expertise. This is what leads to useful insight on unmet needs or opportunities, says University of Louisville's Fiet. That might mean industries you've worked in, technologies you know very well, or hobbies that you're serious about. Of course there will be great ideas beyond those realms, but, warns Fiet, "You aren't qualified to find them."
Then become an anthropologist within those areas. Look at your own life, the lives of customers in fields where you've worked, friends, colleagues, and fellow hobbyists. Observe how they operate, what problems they face, and what trade-offs they make. Look for unmet needs or problems you can solve.
Karl Ulrich, entrepreneurship professor at the University of Pennsylvania's Wharton School, suggests you ask yourself a series of questions to help jump-start your thinking. They include: What irritates you? Is there a technology in your industry that could be applied in another? Is there a commodity product that could be enhanced and sold for a premium?
If you are working with a team, have everyone go through this process on his or her own—skip the big brainstorming meetings for now. Ulrich says you'll get a better variety of ideas if people think independently first. Add information or details about the ideas as you discover them. If you're running a company or have a full-time job, this process could take a year. If you're coming up with ideas full-time, it will still take months. Don't rush it.
PRACTICE: It wasn't long after Mark Gehring sold the Madison (Wis.) medical imaging company he built in 2003 that he got the entrepreneurial bug again. So in 2006 Gehring and three colleagues decided to create another startup. "Working with a small team and building something from scratch is a much more motivating environment for me than a mature company with a mature product," Gehring says.
But the foursome had no idea what that "something" would be. Gehring knew he didn't want to build another company in the medical field; he wanted something less heavily regulated. So Gehring and his partners—Greg Tracy, Dale Beerman, and Jeff Hoffman (who has since left the company)—got busy brainstorming. Starting in September 2006, they spent hours every day in a room together with their laptops and a whiteboard, throwing out ideas.
They started by looking at their own lives, from challenges facing their kids in school to their own hobbies. Gehring had two daughters who were learning algebra, and he became convinced there was a better way to teach it. That led to discussions of a software system for teaching algebra concepts visually. The group's love of online games led to an idea for a community gaming site where crowds could vote, for example, on the next move in a chess game. The group created a Wiki that tracked the progress of each idea. Ultimately there were seven competing ideas in the Wiki, where information like market size, leading competitors, and any news clips related to the topic were collected.
As discussions wore on, Gehring's group saw that some markets, like that for a new algebra teaching system, for example, might be too small or have high barriers to entry. But the four partners began to think that the technology they wanted to use in that effort—best described as plug-and-play software code for non-techies—might be valuable. By the end of 2006 they had seized on the idea for Sharendipity, a startup that is creating a platform for building interactive applications in markets such as online gaming and education. "We had no idea where this process was going to lead," says Gehring, who expects his company to generate revenue by yearend. "But we were looking for a big consumer idea, and that's what we got."
Step 3: Picking a Winner
THEORY: It's time to decide which ideas are worth your sweat and money. Get together with your team, if you have one, and start critiquing the list. The first cut is the easiest: Anything that doesn't fall within the parameters established in Step 1 gets thrown out.
For the remaining concepts, you'll need to do some market research. An Internet search will identify competing products, their prices, and how large the market may be. If your ideas involve proprietary technology, start a patent search at the U.S. Patent & Trademark Office (uspto.gov). Even if you think you're in the clear, hire a patent attorney to do a thorough search before you invest too much in any one concept.
When you've got your list of ideas narrowed down to a handful, put them in front of advisers who will give you unfiltered criticism. These can be experts in your field, mentors, colleagues from previous jobs, or fellow entrepreneurs. Set up a series of one-on-one meetings or, better, a group session where you buy dinner and present your ideas. Ask for questions, insights, and criticism. Then ask everyone to rank their three favorites. Even bad news isn't all bad. "If they start making suggestions or improvements on the idea, that's a good sign," says Tom Kelley, general manager at Palo Alto (Calif.) product innovation firm IDEO. "They can actually envision it."
Those meetings should help you zero in on one or two concepts. The ultimate winner should meet all the rational checklists you've created, but it also needs to be something that excites you. After all, you'll be selling the idea to investors and customers. And don't stop generating more ideas—you may need them if your first choice fails.
PRACTICE: Lem Hunter, president of Albuquerque engineering firm Mechtronic Solutions, was tired of being a hired gun. So in 2003 he decided to start a second business, one that would let him sell a proprietary product or service. By mid-2004, Hunter and his team had come up with about a dozen ideas for new products. Hunter's urge was to pounce on his favorite immediately, but he held off.
Over eight months, Hunter debated ideas with three of his key managers and an investor. The group would list the pros and cons of each on a whiteboard. A proposal to use unmanned aerial vehicles to fight fires got axed because the team thought a high-end solution would be a tough sell. An idea for a new contact lens cleaning system was dumped because of the regulatory hurdles.
Four ideas survived: an automated customer satisfaction survey system for restaurants; safer ski bindings for kids; a high-speed system for loading bulk materials into shipping containers; and a method to test for defects or wear and tear on airplane parts based on the components' response to vibration in a testing facility.
For each opportunity, Hunter researched the size of the potential market, who held patents in those areas, and what competing products were available. Then he met with about 20 different advisers.
The meetings helped knock out the customer satisfaction and ski-binding projects, as the advisers said the concepts dealt with niche markets unsuitable for building a large business. "They were merciless," Hunter says of his advisers. With two ideas surviving, Hunter chose the speed-loading system, since it had lower barriers to entry. But difficulty acquiring the intellectual property behind that system encouraged Hunter to move on to the aerospace business. Today, Hunter runs Vibrant, which was spun off from Mechtronic in 2006. It's a seven-person, $238,000 company that markets testing services. Looking back, Hunter, who has a private pilot's license, says one insight, from his cousin, turned out to be the most perceptive: "You love airplanes and have the passion for that business."
Step 4: Feasibility
THEORY: Congratulations. You've got a great idea. To turn it into a business, you'll need to answer three questions simultaneously: Can we make this product, or provide this service, and at what price? Do customers really want it? And how much will they pay? As always, if you run into a deal-breaker, be ready to dump the idea and move on to something else.
This isn't the time to build a full prototype, but you do need to resolve any unproven elements of your technology or at least show that they can be overcome. Online research will give you an idea of what manufacturing will cost, both in the U.S. and overseas. Make sure to factor in payments to middlemen or distributors.
At the same time, you need to find out if customers really want what you're about to sell. If consumers are your target audience, survey them or conduct focus groups, remembering to ask what they'd be willing to pay. Then get in touch with buyers for retail stores and ask them what the product would typically sell for. (Try searching online job postings for unemployed buyers who may have time to answer a few questions.)
If your targets are businesses, you need to interview dozens of them. In the best-case scenario, you already have the contacts to do this. Otherwise, you might consider hitting trade shows or using consultants.
PRACTICE: Serial entrepreneur and inventor David Hoch had sold his latest startup in 2007. By the summer of 2008 he was ready for his next venture. One of his first steps was to meet with Gerhard Pawelka, co-founder of Burlington (Mass.) product design firm Cooper Perkins, and a former colleague of Hoch's at IDEO. After months of research and discussion, Hoch decided on a device that gave gardeners real-time information about factors such as how much water and nutrients their plants need. Eventually, they named the company Sensible Garden, and Cooper Perkins' co-founders became investors.
In the fall of 2008, Hoch, an avid gardener, contacted Gardener's Supply Co., a retailer of gardening tools, to ask whether a high-tech system for monitoring plants would sell. He also hired a gardening industry consultant. Both gave Hoch a thumbs-up.
In the spring of 2009, Hoch conducted three focus groups of about 10 gardeners each, recruited through his own network as well as local gardening clubs. He paid everyone $100, gave them foam mockups of what the product might look like, and asked whether they'd want it. Their excitement was clear. But the group didn't want something that screamed high tech; they preferred a more natural look. So Hoch made the sensors resemble lily pads. And after asking the focus groups what they'd pay for the system, he settled on a price of $59 for a home-base monitoring station and two sensors, plus $14.95 for each additional sensor.
Hoch knew the technology for his system existed. The real question was whether he could make it cheap enough to hit those price points. His next step, then, was to hunker down in Cooper Perkins' labs. Most retail gardening products need to sell at four to five times their manufacturing cost to turn a profit, which means Hoch has to make the sensors for a maximum of $3.50 each. He has managed to do that—barely—and is counting on volume increases to bring the price down further. Says Hoch: "It's all about being sneaky in the design and finding the right suppliers."
Step 5: The Prototype
THEORY: It's time to make your product or service real, with a fully functional prototype. Once it's built, you'll need potential customers, possibly drawn from earlier focus groups, to test it. Their feedback will help you make adjustments—potentially major ones.
The key is to stay flexible. "I see 2,000 business plans a year, and the only thing they have in common is they are all wrong," says Josh Kopelman, founder of online auction bookseller Half.com and managing partner at West Conshohocken (Pa.) investment firm First Round Capital. "The biggest mistake I see in entrepreneurs is they come up with a plan and lock in on it," says Kopelman. "You have to be willing to morph it or dump it."
PRACTICE: Shortly after Puneet Maheshwari moved to Philadelphia from Silicon Valley in 2007, his year-old son developed an ear infection. But the family hadn't yet found a doctor in Philadelphia, and they ended up in the emergency room. Soon after, Maheshwari started working on a business that would match patients who need to see a doctor on short notice with physicians who have openings.
By January 2008, Maheshwari had created a rough PowerPoint presentation that illustrated how patients would use the system. He began showing it around to physicians he met through friends and family, and they helped him tweak it. Maheshwari wasn't sure, for example, how to charge physicians for the service, although he was pretty sure that charging patients was a bad idea. He was considering both a fee-per-appointment model and a flat subscription. But conversations with doctors made it clear that a per-appointment fee would encourage doctors to ask patients simply to call them directly next time. Maheshwari opted for a monthly charge.
He also showed different versions of the nascent Web site to more than 100 former colleagues and friends. That helped him make the system more user-friendly. One version omitted pictures of doctors; a friend's mother insisted that people would want to know what a doctor looked like before booking an appointment. Maheshwari even took a poll to figure out what to name the system. The winner was DocAsap.com, beating out MyCityDoc.com and WalkIn.MD. "This is an iterative process, and the wisdom of crowds really plays a role," says Maheshwari. "People may not react in the way you think they will. Doing this prototyping, validating the concept, the look and feel of the site, even the name, was really beneficial."
By March, Maheshwari was writing code, hewing closely to what consumers and physicians told him they liked. The four-person company's site went live in July. In the first month, Maheshwari signed up nearly 30 doctors and dentists and made dozens of appointments. He's optimistic that he can bring in $100,000 in revenues in his first year.
For more entrepreneurs and their successful ideas, go to businessweek.com/go/sb/ideas
Return to the BWSmallBiz October/November 2009 Table of Contents
Barrett is a senior correspondent for BusinessWeek SmallBiz.